Enhancing Conversational Experiences: A Coder’s Point of view on Como Criar Respostas Automátincas No Manychat …
As a coder with an enthusiasm for exploring new technologies, I’m constantly on the lookout for platforms that change the way we interact and communicate. One such platform that has captured my attention is ManyChat. Interestingly, my child, who is not a coder like me, has also welcomed ManyChat for his individual use. In this article, I will dive into the world of ManyChat, shedding light on its functions, advantages, and potential applications, while sharing 10 necessary ideas for maximizing this effective platform.
What is ManyChat?
uestion for you and that is we presently own a facebook organization page and if the response is yes then you certainly require to be using chatbots and i’m going to be getting concerns well just what is face facebook messenger bot and how can you use it to maximize the use of my facebook page all that will be coming up in today’s video so stay tuned so if you’re not knowledgeable about what a mess a facebook messenger bot is it is generally an automated messaging software that utilizes ai to help you communicate with your audience chatbot allows you to reach your customers straight and communicate with them through the facebook messaging app like how you would typically communicate with your family and friends you have the ability to program the chatbot to ask certain concerns and supply a couple of choices to help your consumers resolve an issue or get to a specific location or reach a particular goal not just can you essentially use it for anything like customer support you can provide alternatives for the most frequently asked questions like tracking shipments reserving a consultation or simply visiting your site with chatbots you can establish automated interactive conversations with your consumers to direct them with the product choice process to make the essential purchases because most likely your audience is brand-new to your brand and you can eliminate that barrier through
discussions therefore giving them the confidence to buy from you and the software application that that i’m presently using is called a manychat they are the girl software application for facebook messenger chatbots and they’re the best on the marketplace so there are basically 3 things that i in fact use meta chat for top offering an item second lead generation and number 3 customer care so in today’s boot so in today’s video i’ll be showing you a fast tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can get started totally free and the next step is to sign in with your facebook account and they will immediately connect all of your facebook pages to manychat now once you have actually effectively signed up for manychat you’ll be rerouted to the control panel and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so with time as you grow you’ll have the ability to see the line mature and up and up and it’s just how it works so just install it and you’ll see your customers grow now another thing is in some cases you may wish to see each individual customers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has actually subscribed was unsubscribe things like that i would say that the
most important tool inside manychat is the growth tool this the part where you get to send a totally free natural traffic from your facebook page to any site that you want don’t worry i’ll be returning to development tools revealing you exactly how to use this now another feature inside meta chat is that you can use the live chat so if any person ever message you on your facebook page instead of visiting onto facebook you can really chat with them right here on manychat since they offer you that choice right here another thing is you’re going to send broadcast so whenever you have build up your customers list to say 500 or a thousand individuals you can begin sending out broadcast messages say hey we have a new product go on and check it out or take a look at check out our service like anything that you would send in an e-mail you can really use transmitting to send to your subscribers list so similar to an email list that you wish to develop it to your you understand 5 000 or 10 000 individuals on your list you want to start constructing your customers on your on your chat bot and another thing is automation now this is among the theme the most vital part in terms of customer care due to the fact that because when you go under automation we can establish things like welcoming message and default reply so i’m going to be showing you exactly how to set that up in today’s video so the first thing you wish to do as soon as you sign up for imaging chat is to establish your welcome message so whenever someone message you for the extremely very first time on your facebook page they will see this immediate message now bear in mind this all automated any message you’ll get they
will see this first inviting message so i’m going to show you precisely how to set this up so the first thing you wish to do is click brand-new flow and after that you want to provide your brand-new circulation a name so i’m going to say welcome message test i’m going to click produce now this is the part where we get to personalize our message anybody that messages our page so you can type it right over here and after that over here you can see a sneak peek on how it actually looks like when someone messaged you so for the function of this training i have actually currently typed up an inviting message so i’m simply i’m just going to paste it right here so generally what i state is hey there would you like to would you like to sign up for our facebook messenger you will get alerts for discount rates and unique promos now see now i have structured our inviting message i want to make an offer for them to sign up for our messenger because our end goal for utilizing manychat for any facebook page or any business is to build our customer list so we want to absolutely wish to extend an offer to anybody that messages our page now you also wish to provide an incentive for people to wish to sign up for your messenger but you know nobody wakes up in the morning state hi i wish to i wish to be spammed more you know through facebook messenger no one does that you understand you know you want to absolutely give some sort of reward for them to subscribe to your bots so what i do is i’m going to say hello if you subscribe we’ll give you discounts special promos things like that so that way individuals are more inclined to subscribe so over here individuals are going to be asking well how do individuals subscribe through this bot so with manychat they provide you the choice to add a button and this is the choices that you’re going to provide to anyone that is seeing this message so uh so all you need to do is click the add button over here you have multiple different options but in this case for the very first button i simply wish to say yes yes i wish to be subscribed and after that you choose an action on what you wish to have what you wish to take place so i’m going to click action and i’m going to scroll down here and say subscribe to bot since this is what we desire people to do so they when they click yes they’re going to be registered for their bot and then i’m going to go ahead and send them a message i’m going to say in the message in that message right over here i can type in a message if they ever
click yes so so now we’re going to establish what we’re going to send to that person if they click yes i wish to be subscribed so what management will do is that they will instantly immediately subscribe the individual to your list but we also wish to tell them that we have actually gotten their subscription so over here i generally type something like this i’m just going to go on and paste it in i’m going to say thank you your membership is verified and after that i’m going to say hi why not enjoy 5 dollar off your very first purchase with us just use this coupon code at check out so immediately what i like to do is use them a voucher code so for me because i own a shopify shop the way i like to track my leads that are originating from my facebook messenger is i can return to and track whoever utilized the particular discount coupon code i know that i understand that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to emails that way i can track what’s working better versus which one is not working also so that’s a little cool trick that i generally do is to have a custom-made discount coupon code for emails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a particular coupon code for each and eve for each and each and every single among these platforms that way you can track where your majority of your sales is originating from so over here you understand you can state your membership is verified please visit us you could also include this button and a button says you understand visit us and once in a while you can open a website so you can enter in your site right here so what i do is i can return over to my face to my shopify store so this just my test shopify
store just going to proceed and copy my domain again once again you do want to have a custom-made domain there’s a really generic one i’m just gon na paste that in i’m gon na click done and right over here the other concern is well you set up yes what if somebody says no i don’t want to be subscribed how do i set that up so that’s really simple so you wish to do is we wish to come back to our inviting message and we can include a 2nd button so for the second button certainly you want to say no and and we’ll say no thank you and after that we can pick an action will and the action will just be unsubscribe from bot simply want to click that and i also wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers businesses and people to construct engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of expert system (AI) to create automatic conversations, enabling companies to provide individualized experiences and boost client interactions.
Secret Features of ManyChat:
Visual Chatbot Home builder: ManyChat supplies an easy to use user interface that allows the production of chatbots through a visual drag-and-drop contractor. You don’t require to have coding abilities to develop interactive conversational circulations.
Combination with Multiple Platforms: ManyChat seamlessly incorporates with numerous messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, permitting companies to reach clients on their preferred channels.
Automation and AI Capabilities: ManyChat offers automation functions that enable chatbots to react to user questions, supply details, collect information, and carry out specific actions without manual intervention. The AI technology embedded within ManyChat enhances the bot’s understanding of user intent in time.
Dynamic Content: ManyChat allows the inclusion of vibrant components such as images, videos, buttons, and carousels within conversations, improving the user experience and supplying aesthetically enticing interactions.
Customization and Segmentation: With ManyChat, you can sector your audience based on their preferences, demographics, and habits. This enables customized messaging and targeted campaigns, leading to higher engagement and conversion rates.
Broadcasting and Sequences: ManyChat enables you to send out scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promotions, or news. Series allow for automated drip projects, supporting leads and assisting them through the consumer journey.
Analytics and Insights: ManyChat supplies in-depth analytics and performance metrics, offering you important insights into your chatbot’s performance, user engagement, and conversion rates. This information assists in enhancing your chatbot technique and enhancing consumer interactions.
E-commerce Integration: ManyChat seamlessly integrates with popular e-commerce platforms, allowing organizations to automate item recommendations, order updates, deserted cart reminders, and more, consequently boosting the customer shopping experience.
Live Chat and Human Takeover: ManyChat allows for seamless transitioning between automated chatbots and live chat, making sure that clients can easily reach a human agent when needed, offering a personalized touch to client assistance.
Third-Party Integrations: ManyChat provides a wide range of combinations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment gateways, and more, allowing services to extend their chatbot capabilities.
10 Tips for Using ManyChat Efficiently:
Strategy Your Conversational Circulation: Before diving into constructing your chatbot, hang out carefully planning the conversational flow, anticipating user interactions, and specifying the desired outcomes.
Usage Personalization: Take advantage of user characteristics and segmentation to customize discussions and tailor messages according to user choices. This helps in creating a more interesting and appropriate experience.
Make Use Of Buttons and Quick Replies: Buttons and quick replies provide users with predefined options, making it simpler for them to navigate through the discussion. Use them tactically to assist users and prompt desired actions.
Test and Optimize: Regularly test your chatbot to ensure smooth interactions and identify areas for enhancement. Display user feedback and analytics data to optimize your chatbot’s efficiency with time.
Experiment with AI Features: Explore ManyChat’s AI capabilities, such as natural language processing (NLP) and belief analysis, to improve your chatbot’s understanding of user intent and provide more accurate reactions.
Leverage Broadcasting and Sequences: Benefit from broadcasting and sequences to engage with your customers routinely. Be mindful of frequency and guarantee your messages provide worth to the users.
Incorporate with CRM and Email Marketing: Link ManyChat with your client relationship management (CRM) system and e-mail marketing platform to sync information and perfectly nurture leads throughout channels.
Display Analytics: Frequently evaluation analytics and performance metrics to get insights into user engagement, conversion rates, and popular discussion courses. Utilize this data to improve your chatbot method.
Provide Clear Call-to-Actions: Guide users towards wanted actions by consisting of clear and engaging call-to-action buttons or messages at strategic points within the discussion.
Embrace Live Chat: Integrate a seamless shift from chatbot to live chat when required, guaranteeing a human touch for more intricate questions or customized assistance.
ManyChat provides various prices plans to deal with differing service requirements:
Free Strategy: Perfect for individuals or small businesses beginning their chatbot journey, allowing up to 1,000 customers and minimal features.
Pro Plan: Priced at $10 each month, this plan offers additional functions, increased customer limits, and concern assistance.
Service Strategy: Created for growing businesses, pricing begins at $25 each month and provides advanced features, increased subscriber limitations, top priority assistance, and devoted account management.
Business Plan: Tailored for large-scale businesses, offering custom rates, advanced functions, high subscriber limitations, committed account management, and extra enterprise-level services.
Example Discussion Created on ManyChat:
User: Hi, I have an interest in purchasing a new smart device. Can you advise any designs?
Chatbot: Obviously! We have a wide variety of smartphones offered. To better assist you, could you please let me know your favored brand and budget?
User: I’m thinking about either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Based on your preferences, I suggest the iPhone 13 and the Samsung Galaxy S21. Both designs provide outstanding functions and fall within your spending plan. Would you like more information about either of these models?
User: Yes, please supply me with the key functions and specifications of the iPhone 13.
Chatbot: The iPhone 13 features a sensational Super Retina XDR display screen, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It also provides advanced Face ID innovation for protected unlocking. Would you like to explore other options or find out more about the iPhone 13?
User: No, that sounds fascinating. How can I make a purchase?
Chatbot: To make a purchase, you can visit our online shop by clicking the link listed below: [Connect]
ManyChat is a versatile platform that empowers people and companies to create interactive and engaging chatbots. With its user-friendly user interface, automation abilities, and integration with popular messaging platforms, ManyChat uses limitless possibilities for boosting consumer interactions, offering individualized experiences, and driving organization development. By following the tips shared in this article, you can make the most of the potential of ManyChat and unlock its full abilities to provide remarkable conversational experiences.