Enhancing Conversational Experiences: A Coder’s Perspective on Dialogflow Vs Manychat …
Surprisingly, my boy, who is not a coder like me, has also welcomed ManyChat for his individual usage. In this article, I will dive into the world of ManyChat, shedding light on its functions, benefits, and prospective applications, while sharing 10 important tips for making the many of this powerful platform.
What is ManyChat?
uestion for you and that is we presently own a facebook business page and if the response is yes then you absolutely need to be using chatbots and i’m going to be getting questions well what exactly is face facebook messenger bot and how can you use it to take full advantage of making use of my facebook page all that will be turning up in today’s video so remain tuned so if you’re not familiar with what a mess a facebook messenger bot is it is basically an automated messaging software that uses ai to help you interact with your audience chatbot enables you to reach your consumers directly and interact with them through the facebook messaging app like how you would generally communicate with your loved ones you have the capability to program the chatbot to ask specific questions and provide a couple of options to help your consumers get or resolve a problem to a certain location or reach a certain goal not only can you basically use it for anything like customer care you can provide alternatives for the most frequently asked questions like tracking shipments booking a consultation or simply visiting your website with chatbots you can establish automated interactive conversations with your customers to guide them with the product choice procedure to make the essential purchases since more than likely your audience is new to your brand name and you can get rid of that barrier through
discussions therefore providing the confidence to purchase from you and the software application that that i’m presently using is called a manychat they are the girl software for facebook messenger chatbots and they’re the very best on the market so there are essentially three things that i actually use meta chat for number one selling an item second list building and number 3 customer support so in today’s boot so in today’s video i’ll be showing you a fast tutorial on how you to set this up so the first step is head over onto manychat.tbootcamp.com where you can start for free and the next step is to sign in with your facebook account and they will automatically connect all of your facebook pages to manychat now when you have actually effectively signed up for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so in time as you grow you’ll be able to see the line grow up and up and up and it’s just how it works so simply install it and you’ll see your subscribers grow now another thing is in some cases you may want to see each individual customers to your list so if you look under audience you’ll have the ability to see each and every single one you’ll have the ability to see who has subscribed was unsubscribe things like that i would state that the
most important tool inside manychat is the development tool this the part where you get to send out a complimentary natural traffic from your facebook page to any site that you desire don’t worry i’ll be returning to development tools showing you precisely how to utilize this now another feature inside meta chat is that you can use the live chat so if anyone ever message you on your facebook page instead of visiting onto facebook you can in fact talk with them right here on manychat because they provide you that alternative right here another thing is you’re going to send out broadcast so whenever you have build up your customers list to say 500 or a thousand people you can start sending broadcast messages say hey we have a brand-new item go on and check it out or take a look at check out our service like anything that you would send out in an email you can really use relaying to send out to your subscribers list so comparable to an e-mail list that you want to develop it to your you understand 5 000 or 10 000 people on your list you want to start building your customers on your on your chat bot and another thing is automation now this is among the theme the most fundamental part in regards to customer care due to the fact that because when you go under automation we can set up things like welcoming message and default respond so i’m going to be showing you precisely how to set that up in today’s video so the first thing you want to do as soon as you sign up for imaging chat is to set up your welcome message so whenever someone message you for the extremely first time on your facebook page they will see this instant message now bear in mind this all automated any message you’ll get they
will see this very first inviting message so i’m going to show you precisely how to set this up so the first thing you wish to do is click new circulation and after that you want to provide your brand-new flow a name so i’m going to say welcome message test i’m going to click create now this is the part where we get to personalize our message anyone that messages our page so you can type it right over here and then over here you can see a sneak peek on how it actually appears like when somebody messaged you so for the purpose of this training i have actually already typed up a welcoming message so i’m just i’m simply going to paste it right here so essentially what i state is hey there would you like to would you like to sign up for our facebook messenger you will receive alerts for discount rates and unique promos now observe now i have structured our welcoming message i want to make an offer for them to sign up for our messenger due to the fact that our end goal for using manychat for any facebook page or any service is to build our customer list so we want to definitely wish to extend an offer to anyone that messages our page now you likewise wish to provide an incentive for individuals to wish to subscribe to your messenger but you know nobody awakens in the morning state hi i wish to i want to be spammed more you know through facebook messenger no one does that you know you know you want to absolutely provide some sort of incentive for them to register for your bots so what i do is i’m going to say hi if you subscribe we’ll give you discount rates special promos things like that so that way individuals are more likely to subscribe so over here people are going to be asking well how do individuals subscribe via this bot so with manychat they offer you the choice to add a button and this is the alternatives that you’re going to supply to anyone that is seeing this message so uh so all you need to do is click the add button over here you have several various choices however in this case for the very first button i just want to say yes yes i want to be subscribed and after that you select an action on what you want to have what you wish to occur so i’m going to click action and i’m going to scroll down here and say subscribe to bot because this is what we desire people to do so they when they click yes they’re going to be subscribed to their bot and after that i’m going to go ahead and send them a message i’m going to state in the message in that message right over here i can key in a message if they ever
click yes so so now we’re going to establish what we’re going to send out to that person if they click yes i want to be subscribed so what management will do is that they will instantly automatically subscribe the individual to your list but we likewise want to tell them that we have actually gotten their membership so over here i typically type something like this i’m simply going to go ahead and paste it in i’m going to say thank you your membership is confirmed and after that i’m going to state hi why not delight in 5 dollar off your very first purchase with us simply utilize this discount coupon code at check out so right away what i like to do is offer them a discount coupon code so for me considering that i own a shopify shop the method i like to track my leads that are coming from my facebook messenger is i can go back to and track whoever used the specific discount coupon code i know that i understand that i did that generated that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger rather than emails that way i can track what’s working much better versus which one is not working also so that’s a little cool technique that i typically do is to have a custom coupon code for emails of a custom-made code for a facebook messenger or if you’re on instagram or pinterest have a specific discount coupon code for each and eve for each and every among these platforms that way you can track where your bulk of your sales is originating from so over here you know you can say your subscription is verified please visit us you might also add in this button and a button says you know visit us and once in a while you can open a website so you can enter in your site right here so what i do is i can return over to my face to my shopify store so this just my test shopify
shop simply going to proceed and copy my domain again once again you do want to have a customized domain there’s a really generic one i’m simply gon na paste that in i’m gon na click done and right over here the other question is well you set up yes what if someone says no i don’t wish to be subscribed how do i set that up so that’s really basic so you want to do is we wish to come back to our inviting message and we can add a 2nd button so for the second button clearly you wish to say no and and we’ll say no thank you and after that we can choose an action will and the action will just be unsubscribe from bot simply want to click that and i likewise wish to send them a message if they do click no thank you it’s going to state we are sad to see you leave you can
ManyChat is a leading platform that empowers people and businesses to develop interactive and engaging chatbots on popular messaging platforms like Facebook Messenger. This flexible tool leverages the power of artificial intelligence (AI) to develop automated discussions, allowing organizations to supply personalized experiences and boost consumer interactions.
Secret Features of ManyChat:
Visual Chatbot Builder: ManyChat provides an user-friendly interface that enables the production of chatbots through a visual drag-and-drop home builder. You don’t need to have coding abilities to design interactive conversational flows.
Integration with Numerous Platforms: ManyChat flawlessly incorporates with different messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, permitting services to reach clients on their chosen channels.
Automation and AI Capabilities: ManyChat offers automation features that allow chatbots to react to user queries, offer details, gather information, and carry out specific actions without manual intervention. The AI innovation embedded within ManyChat enhances the bot’s understanding of user intent with time.
Dynamic Content: ManyChat permits the inclusion of vibrant aspects such as images, videos, buttons, and carousels within discussions, enhancing the user experience and supplying visually appealing interactions.
Personalization and Segmentation: With ManyChat, you can segment your audience based upon their preferences, demographics, and habits. This allows for individualized messaging and targeted campaigns, resulting in greater engagement and conversion rates.
Broadcasting and Series: ManyChat allows you to send scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promos, or news. Series permit automated drip projects, supporting leads and directing them through the customer journey.
Analytics and Insights: ManyChat supplies comprehensive analytics and efficiency metrics, offering you important insights into your chatbot’s efficiency, user engagement, and conversion rates. This data assists in optimizing your chatbot method and enhancing client interactions.
E-commerce Integration: ManyChat effortlessly integrates with popular e-commerce platforms, allowing companies to automate product suggestions, order updates, abandoned cart pointers, and more, thus enhancing the customer shopping experience.
Live Chat and Human Takeover: ManyChat permits seamless transitioning in between automatic chatbots and live chat, making sure that customers can easily reach a human representative when required, providing a tailored touch to consumer assistance.
Third-Party Integrations: ManyChat offers a large range of integrations with third-party tools and services, consisting of CRM systems, e-mail marketing platforms, payment gateways, and more, allowing services to extend their chatbot abilities.
10 Tips for Utilizing ManyChat Efficiently:
Strategy Your Conversational Circulation: Prior to diving into building your chatbot, hang out thoroughly planning the conversational flow, expecting user interactions, and specifying the wanted outcomes.
Usage Personalization: Utilize user qualities and segmentation to individualize discussions and tailor messages according to user preferences. This assists in creating a more appropriate and engaging experience.
Make Use Of Buttons and Quick Replies: Buttons and fast replies supply users with predefined alternatives, making it much easier for them to navigate through the conversation. Utilize them tactically to guide users and prompt preferred actions.
Test and Enhance: Frequently evaluate your chatbot to ensure smooth interactions and recognize areas for improvement. Display user feedback and analytics information to enhance your chatbot’s efficiency over time.
Explore AI Features: Check out ManyChat’s AI capabilities, such as natural language processing (NLP) and sentiment analysis, to boost your chatbot’s understanding of user intent and supply more accurate responses.
Utilize Broadcasting and Series: Benefit from broadcasting and sequences to engage with your customers frequently. However, bear in mind frequency and ensure your messages provide worth to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your consumer relationship management (CRM) system and e-mail marketing platform to sync information and seamlessly nurture leads throughout channels.
Display Analytics: Regularly review analytics and efficiency metrics to get insights into user engagement, conversion rates, and popular conversation courses. Utilize this data to refine your chatbot strategy.
Offer Clear Call-to-Actions: Guide users towards preferred actions by including compelling and clear call-to-action buttons or messages at strategic points within the discussion.
Welcome Live Chat: Incorporate a smooth shift from chatbot to live chat when required, ensuring a human touch for more complicated queries or individualized help.
ManyChat provides different pricing strategies to deal with varying organization needs:
Free Strategy: Ideal for people or small companies beginning their chatbot journey, permitting as much as 1,000 customers and limited functions.
Pro Plan: Priced at $10 monthly, this strategy uses extra features, increased subscriber limits, and top priority support.
Business Plan: Created for growing companies, rates begins at $25 each month and offers sophisticated functions, increased subscriber limits, priority assistance, and dedicated account management.
Business Plan: Customized for massive organizations, using customized rates, advanced features, high customer limits, dedicated account management, and extra enterprise-level services.
Example Conversation Created on ManyChat:
User: Hi, I’m interested in acquiring a brand-new smart device. Can you recommend any designs?
Chatbot: Obviously! We have a vast array of smartphones readily available. To much better assist you, could you please let me understand your favored brand and budget?
User: I’m thinking about either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Both designs provide exceptional functions and fall within your budget.
User: Yes, please supply me with the crucial functions and specs of the iPhone 13.
Chatbot: The iPhone 13 features a spectacular Super Retina XDR display, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It likewise uses advanced Face ID technology for safe unlocking. Would you like to check out other options or find out more about the iPhone 13?
User: No, that sounds fascinating. How can I make a purchase?
Chatbot: To make a purchase, you can visit our online store by clicking the link below: [Connect]
ManyChat is a flexible platform that empowers businesses and people to develop engaging and interactive chatbots. With its user-friendly interface, automation abilities, and combination with popular messaging platforms, ManyChat offers unlimited possibilities for boosting consumer interactions, offering tailored experiences, and driving organization development. By following the pointers shared in this article, you can take full advantage of the capacity of ManyChat and open its full abilities to provide extraordinary conversational experiences.