Enhancing Conversational Experiences: A Coder’s Perspective on How To Send User To A Specific Flow In Manychat …
Surprisingly, my boy, who is not a coder like me, has also welcomed ManyChat for his personal use. In this article, I will dive into the world of ManyChat, shedding light on its features, advantages, and possible applications, while sharing 10 essential ideas for making the many of this powerful platform.
What is ManyChat?
uestion for you and that is we presently own a facebook service page and if the answer is yes then you definitely need to be using chatbots and i’m going to be getting questions well just what is face facebook messenger bot and how can you utilize it to maximize using my facebook page all that will be coming up in today’s video so remain tuned so if you’re not acquainted with what a mess a facebook messenger bot is it is basically an automated messaging software application that uses ai to assist you connect with your audience chatbot enables you to reach your customers directly and communicate with them via the facebook messaging app like how you would generally interact with your loved ones you have the ability to set the chatbot to ask certain concerns and offer a few options to assist your customers fix an issue or get to a particular location or reach a particular objective not only can you essentially use it for anything like customer care you can offer choices for the most frequently asked questions like tracking shipments scheduling a consultation or just visiting your site with chatbots you can establish automated interactive conversations with your consumers to assist them with the product choice process to make the necessary purchases since more than likely your audience is new to your brand and you can eliminate that barrier through
discussions consequently giving them the confidence to purchase from you and the software that that i’m currently using is called a manychat they are the lady software for facebook messenger chatbots and they’re the best on the market so there are generally three things that i really utilize meta chat for primary offering a product number two lead generation and number 3 customer support so in today’s boot so in today’s video i’ll be revealing you a fast tutorial on how you to set this up so the initial step is head over onto manychat.tbootcamp.com where you can get started totally free and the next action is to sign in with your facebook account and they will immediately link up all of your facebook pages to manychat now when you have successfully registered for manychat you’ll be rerouted to the dashboard and if i scroll down over here you’ll be able to see all of the active customers you have on your bot so gradually as you grow you’ll be able to see the line grow up and up and up and it’s simply how it works so just install it and you’ll see your customers grow now another thing is sometimes you may want to see each private subscribers to your list so if you look under audience you’ll be able to see each and every single one you’ll have the ability to see who has actually subscribed was unsubscribe things like that i would say that the
most important tool inside manychat is the development tool this the part where you get to send out a free organic traffic from your facebook page to any site that you want don’t worry i’ll be returning to growth tools showing you precisely how to utilize this now another function inside meta chat is that you can utilize the live chat so if any person ever message you on your facebook page instead of visiting onto facebook you can in fact chat with them right here on manychat because they give you that alternative right here another thing is you’re going to send out broadcast so whenever you have develop your customers list to state 500 or a thousand people you can start sending broadcast messages state hello we have a new product go ahead and check it out or have a look at check out our service like anything that you would send in an e-mail you can in fact use relaying to send out to your customers list so comparable to an e-mail list that you wish to construct it to your you understand 5 000 or 10 000 individuals on your list you wish to begin constructing your customers on your on your chat bot and another thing is automation now this is one of the theme the most fundamental part in terms of customer support due to the fact that due to the fact that when you go under automation we can set up things like inviting message and default reply so i’m going to be showing you precisely how to set that up in today’s video so the first thing you want to do once you register for imaging chat is to set up your welcome message so whenever somebody message you for the extremely very first time on your facebook page they will see this immediate message now bear in mind this all automated any message you’ll get they
will see this first welcoming message so i’m going to reveal you exactly how to set this up so the first thing you wish to do is click new flow and then you wish to give your new circulation a name so i’m going to say welcome message test i’m going to click create now this is the part where we get to customize our message anyone that messages our page so you can type it right over here and after that over here you can see a preview on how it in fact looks like when somebody messaged you so for the purpose of this training i have already typed up an inviting message so i’m simply i’m simply going to paste it right here so essentially what i state is hey there would you like to would you like to register for our facebook messenger you will get alerts for discounts and special promos now observe now i have actually structured our inviting message i want to make an offer for them to subscribe to our messenger due to the fact that our objective for using manychat for any facebook page or any business is to construct our customer list so we wish to absolutely want to extend a deal to anyone that messages our page now you also want to offer a reward for individuals to wish to sign up for your messenger but you know no one gets up in the early morning say hello i want to i want to be spammed more you understand through facebook messenger no one does that you know you understand you want to absolutely offer some sort of incentive for them to register for your bots so what i do is i’m going to say hi if you subscribe we’ll offer you discount rates special promos things like that so that way people are more likely to subscribe so over here individuals are going to be asking well how do people subscribe through this bot so with manychat they provide you the alternative to include a button and this is the alternatives that you’re going to provide to anybody that is seeing this message so uh so all you need to do is click the add button over here you have numerous various choices however in this case for the very first button i simply wish to say yes yes i want to be subscribed and then you pick an action on what you want to have what you want to take place so i’m going to click action and i’m going to scroll down here and say sign up for bot due to the fact that this is what we desire individuals to do so they when they click yes they’re going to be signed up for their bot and after that i’m going to go ahead and send them a message i’m going to state in the message in that message right over here i can enter a message if they ever
click yes so so now we’re going to establish what we’re going to send to that individual if they click yes i want to be subscribed so what management will do is that they will immediately instantly subscribe the individual to your list however we also want to tell them that we have received their membership so over here i usually type something like this i’m simply going to go on and paste it in i’m going to say thank you your membership is verified and after that i’m going to say hi why not take pleasure in five dollar off your first purchase with us just use this discount coupon code at check out so instantly what i like to do is provide them a coupon code so for me given that i own a shopify store the method i like to track my leads that are coming from my facebook messenger is i can return to and track whoever used the specific discount coupon code i understand that i know that i did that generated that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger instead of e-mails that way i can track what’s working better versus which one is not working as well so that’s a little cool trick that i generally do is to have a customized voucher code for e-mails of a custom-made code for a facebook messenger or if you’re on instagram or pinterest have a particular voucher code for each and eve for each and each and every single one of these platforms that way you can track where your majority of your sales is originating from so over here you understand you can state your subscription is validated please visit us you might likewise add in a button and this button states you know visit us and from time to time you can open up a site so you can enter in your site right here so what i do is i can return over to my face to my shopify shop so this just my test shopify
store simply going to proceed and copy my domain again once again you do wish to have a custom-made domain there’s an extremely generic one i’m simply gon na paste that in i’m gon na click done and right over here the other question is well you set up yes what if somebody says no i do not wish to be subscribed how do i set that up so that’s extremely simple so you wish to do is we want to return to our inviting message and we can include a 2nd button so for the 2nd button undoubtedly you want to say no and and we’ll say no thank you and then we can select an action will and the action will just be unsubscribe from bot just wish to click that and i likewise want to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers people and services to develop engaging and interactive chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of expert system (AI) to create automated conversations, allowing companies to offer tailored experiences and boost customer interactions.
Key Functions of ManyChat:
Visual Chatbot Builder: ManyChat provides an user-friendly interface that makes it possible for the production of chatbots through a visual drag-and-drop builder. You do not require to have coding abilities to develop interactive conversational circulations.
Combination with Numerous Platforms: ManyChat perfectly integrates with various messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and SMS, allowing companies to reach clients on their chosen channels.
Automation and AI Capabilities: ManyChat provides automation features that make it possible for chatbots to respond to user queries, offer information, gather information, and perform specific actions without manual intervention. The AI innovation ingrained within ManyChat improves the bot’s understanding of user intent in time.
Dynamic Content: ManyChat permits the addition of dynamic elements such as images, videos, buttons, and carousels within conversations, improving the user experience and offering aesthetically attractive interactions.
Personalization and Segmentation: With ManyChat, you can sector your audience based upon their choices, demographics, and behavior. This allows for individualized messaging and targeted campaigns, resulting in higher engagement and conversion rates.
Broadcasting and Series: ManyChat enables you to send scheduled messages or broadcasts to your subscribers, keeping them informed about updates, promos, or news. Series permit automated drip projects, supporting leads and guiding them through the customer journey.
Analytics and Insights: ManyChat offers in-depth analytics and performance metrics, providing you important insights into your chatbot’s efficiency, user engagement, and conversion rates. This data helps in optimizing your chatbot method and enhancing customer interactions.
E-commerce Combination: ManyChat flawlessly integrates with popular e-commerce platforms, making it possible for organizations to automate product recommendations, order updates, deserted cart suggestions, and more, thereby improving the consumer shopping experience.
Live Chat and Human Takeover: ManyChat enables seamless transitioning between automated chatbots and live chat, ensuring that customers can easily reach a human agent when required, providing a tailored touch to client support.
Third-Party Integrations: ManyChat offers a wide variety of integrations with third-party tools and services, consisting of CRM systems, email marketing platforms, payment entrances, and more, allowing businesses to extend their chatbot capabilities.
10 Tips for Using ManyChat Efficiently:
Strategy Your Conversational Flow: Prior to diving into building your chatbot, spend time thoroughly preparing the conversational circulation, preparing for user interactions, and specifying the preferred outcomes.
Usage Customization: Take advantage of user characteristics and segmentation to personalize discussions and tailor messages according to user choices. This helps in creating a more pertinent and interesting experience.
Utilize Buttons and Quick Replies: Buttons and fast replies supply users with predefined alternatives, making it easier for them to browse through the conversation. Use them tactically to assist users and prompt desired actions.
Test and Optimize: Routinely test your chatbot to make sure smooth interactions and identify locations for improvement. Screen user feedback and analytics data to optimize your chatbot’s efficiency gradually.
Experiment with AI Characteristic: Explore ManyChat’s AI capabilities, such as natural language processing (NLP) and sentiment analysis, to boost your chatbot’s understanding of user intent and supply more precise actions.
Take Advantage Of Broadcasting and Series: Benefit from broadcasting and series to engage with your customers regularly. Be mindful of frequency and guarantee your messages offer worth to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your client relationship management (CRM) system and e-mail marketing platform to sync data and seamlessly nurture leads across channels.
Display Analytics: Frequently evaluation analytics and performance metrics to acquire insights into user engagement, conversion rates, and popular discussion paths. Use this data to refine your chatbot method.
Provide Clear Call-to-Actions: Guide users towards preferred actions by including clear and engaging call-to-action buttons or messages at tactical points within the conversation.
Accept Live Chat: Integrate a smooth shift from chatbot to live chat when required, making sure a human touch for more complex inquiries or individualized support.
ManyChat offers various rates plans to cater to differing company needs:
Free Plan: Suitable for individuals or small businesses starting their chatbot journey, permitting approximately 1,000 subscribers and restricted features.
Pro Plan: Priced at $10 each month, this plan offers additional features, increased subscriber limitations, and priority support.
Company Strategy: Designed for growing companies, prices begins at $25 each month and provides sophisticated functions, increased customer limits, concern assistance, and dedicated account management.
Business Plan: Customized for large-scale businesses, using customized prices, advanced functions, high customer limitations, devoted account management, and additional enterprise-level services.
Example Discussion Developed on ManyChat:
User: Hi, I have an interest in purchasing a brand-new smart device. Can you advise any designs?
Chatbot: Of course! We have a wide variety of mobile phones offered. To better help you, could you please let me understand your preferred brand and budget plan?
User: I’m thinking about either an iPhone or a Samsung, and my spending plan is around $800.
Chatbot: Great! Both designs provide excellent features and fall within your budget plan.
User: Yes, please supply me with the key functions and specs of the iPhone 13.
Chatbot: The iPhone 13 functions a sensational Super Retina XDR display, a powerful A15 Bionic chip, and a dual-camera system with Night mode. It likewise offers innovative Face ID technology for safe unlocking. Would you like to check out other options or discover more about the iPhone 13?
User: No, that sounds fascinating. How can I purchase?
Chatbot: To purchase, you can visit our online shop by clicking the link listed below: [Connect]
ManyChat is a flexible platform that empowers individuals and businesses to produce interactive and engaging chatbots. With its easy to use user interface, automation capabilities, and combination with popular messaging platforms, ManyChat uses unlimited possibilities for enhancing consumer interactions, providing tailored experiences, and driving service development. By following the pointers shared in this post, you can optimize the capacity of ManyChat and open its complete capabilities to provide remarkable conversational experiences.