Enhancing Conversational Experiences: A Coder’s Perspective on Hubspot Manychat …
As a coder with an enthusiasm for exploring brand-new technologies, I’m constantly on the lookout for platforms that change the way we communicate and interact. One such platform that has caught my attention is ManyChat. Remarkably, my child, who is not a coder like me, has actually also accepted ManyChat for his individual use. In this article, I will dive into the world of ManyChat, clarifying its features, advantages, and potential applications, while sharing 10 important pointers for maximizing this powerful platform.
What is ManyChat?
uestion for you which is we currently own a facebook business page and if the response is yes then you definitely require to be using chatbots and i’m going to be getting questions well just what is face facebook messenger bot and how can you use it to make the most of the use of my facebook page all that will be coming up in today’s video so remain tuned so if you’re not familiar with what a mess a facebook messenger bot is it is generally an automated messaging software application that uses ai to help you engage with your audience chatbot permits you to reach your consumers straight and communicate with them by means of the facebook messaging app like how you would typically interact with your family and friends you have the capability to configure the chatbot to ask specific concerns and provide a few options to assist your consumers fix an issue or get to a particular place or reach a specific goal not just can you basically utilize it for anything like customer service you can supply alternatives for the most frequently asked questions like tracking shipments booking a consultation or simply visiting your website with chatbots you can establish automatic interactive conversations with your consumers to guide them with the item choice process to make the required purchases due to the fact that probably your audience is brand-new to your brand and you can eliminate that barrier through
conversations consequently giving them the confidence to purchase from you and the software application that that i’m currently utilizing is called a manychat they are the girl software for facebook messenger chatbots and they’re the very best on the marketplace so there are basically 3 things that i really utilize meta chat for number one offering a product number two list building and number three customer service so in today’s boot so in today’s video i’ll be revealing you a fast tutorial on how you to set this up so the primary step is head over onto manychat.tbootcamp.com where you can begin free of charge and the next step is to check in with your facebook account and they will instantly link up all of your facebook pages to manychat now once you have effectively signed up for manychat you’ll be redirected to the dashboard and if i scroll down over here you’ll have the ability to see all of the active customers you have on your bot so with time as you grow you’ll be able to see the line mature and up and up and it’s simply how it works so simply install it and you’ll see your subscribers grow now another thing is sometimes you may want to see each specific customers to your list so if you look under audience you’ll be able to see each and every single one you’ll be able to see who has actually subscribed was unsubscribe things like that i would state that the
most valuable tool inside manychat is the development tool this the part where you get to send out a totally free natural traffic from your facebook page to any site that you desire don’t fret i’ll be coming back to growth tools revealing you exactly how to utilize this now another function inside meta chat is that you can use the live chat so if any person ever message you on your facebook page instead of visiting onto facebook you can really talk with them right here on manychat because they provide you that option right here another thing is you’re going to send out broadcast so whenever you have build up your customers list to state 500 or a thousand individuals you can start sending broadcast messages say hey we have a new product go ahead and check it out or check out check out our service like anything that you would send out in an email you can really use broadcasting to send out to your customers list so similar to an email list that you wish to construct it to your you understand 5 000 or 10 000 individuals on your list you want to begin building your subscribers on your on your chat bot and another thing is automation now this is one of the theme the most vital part in terms of customer care due to the fact that because when you go under automation we can set up things like inviting message and default reply so i’m going to be showing you exactly how to set that up in today’s video so the first thing you wish to do when you sign up for imaging chat is to set up your welcome message so whenever somebody message you for the extremely very first time on your facebook page they will see this immediate message now keep in mind this all automated any message you’ll get they
will see this first inviting message so i’m going to show you precisely how to set this up so the first thing you want to do is click brand-new flow and then you want to provide your new circulation a name so i’m going to say welcome message test i’m going to click create now this is the part where we get to tailor our message anybody that messages our page so you can type it right over here and after that over here you can see a sneak peek on how it in fact looks like when somebody messaged you so for the purpose of this training i have already typed up an inviting message so i’m simply i’m simply going to paste it right here so basically what i state is hey there would you like to would you like to sign up for our facebook messenger you will receive alerts for discount rates and special promotions now notice now i have actually structured our inviting message i wish to make a deal for them to subscribe to our messenger because our objective for utilizing manychat for any facebook page or any business is to develop our customer list so we wish to certainly wish to extend an offer to anyone that messages our page now you likewise want to provide a reward for individuals to wish to sign up for your messenger however you understand nobody gets up in the morning state hello i wish to i want to be spammed more you know through facebook messenger no one does that you know you know you want to certainly give some sort of incentive for them to register for your bots so what i do is i’m going to state hello if you subscribe we’ll give you discounts special promotions things like that so that method individuals are more likely to subscribe so over here individuals are going to be asking well how do people subscribe by means of this bot so with manychat they provide you the option to add a button and this is the choices that you’re going to provide to anyone that is seeing this message so uh so all you need to do is click the include button over here you have numerous different choices however in this case for the first button i just want to say yes yes i want to be subscribed and after that you select an action on what you want to have what you want to happen so i’m going to click action and i’m going to scroll down here and state subscribe to bot due to the fact that this is what we want individuals to do so they when they click yes they’re going to be subscribed to their bot and then i’m going to go on and send them a message i’m going to say in the message in that message right over here i can enter a message if they ever
click yes so so now we’re going to set up what we’re going to send to that person if they click yes i want to be subscribed so what management will do is that they will automatically automatically subscribe the individual to your list however we also wish to tell them that we have actually gotten their subscription so over here i usually type something like this i’m just going to go on and paste it in i’m going to say thank you your subscription is verified and then i’m going to say hey why not delight in 5 dollar off your first purchase with us simply utilize this voucher code at check out so immediately what i like to do is provide them a coupon code so for me because i own a shopify store the method i like to track my leads that are coming from my facebook messenger is i can go back to and track whoever utilized the specific coupon code i know that i know that i did that created that sale through facebook messenger so i can refocus my marketing efforts towards facebook messenger as opposed to e-mails that way i can track what’s working much better versus which one is not working also so that’s a little cool trick that i typically do is to have a custom voucher code for e-mails of a customized code for a facebook messenger or if you’re on instagram or pinterest have a specific coupon code for each and eve for each and every among these platforms that way you can track where your bulk of your sales is originating from so over here you understand you can say your subscription is confirmed please visit us you could likewise include a button and this button says you understand visit us and from time to time you can open a website so you can enter in your site right here so what i do is i can come back over to my face to my shopify store so this just my test shopify
store simply going to go ahead and copy my domain again again you do want to have a custom domain there’s an extremely generic one i’m just gon na paste that in i’m gon na click done and right over here the other question is well you set up yes what if somebody says no i don’t want to be subscribed how do i set that up so that’s extremely easy so you wish to do is we wish to come back to our welcoming message and we can add a 2nd button so for the second button undoubtedly you wish to say no and and we’ll say no thank you and then we can select an action will and the action will just be unsubscribe from bot just want to click that and i likewise wish to send them a message if they do click no thank you it’s going to say we are sad to see you leave you can
ManyChat is a leading platform that empowers services and people to construct interactive and interesting chatbots on popular messaging platforms like Facebook Messenger. This versatile tool leverages the power of artificial intelligence (AI) to produce automatic discussions, permitting businesses to offer tailored experiences and improve client interactions.
Key Functions of ManyChat:
Visual Chatbot Builder: ManyChat provides an easy to use user interface that enables the development of chatbots through a visual drag-and-drop contractor. You do not require to have coding skills to design interactive conversational flows.
Integration with Multiple Platforms: ManyChat effortlessly integrates with different messaging platforms, consisting of Facebook Messenger, WhatsApp, Instagram, and SMS, permitting companies to reach consumers on their preferred channels.
Automation and AI Capabilities: ManyChat provides automation features that allow chatbots to react to user inquiries, provide information, gather data, and perform specific actions without manual intervention. The AI technology ingrained within ManyChat enhances the bot’s understanding of user intent over time.
Dynamic Material: ManyChat permits the addition of dynamic elements such as images, videos, buttons, and carousels within conversations, enhancing the user experience and supplying visually enticing interactions.
Customization and Segmentation: With ManyChat, you can sector your audience based upon their choices, demographics, and habits. This enables personalized messaging and targeted projects, leading to higher engagement and conversion rates.
Broadcasting and Series: ManyChat enables you to send scheduled messages or broadcasts to your subscribers, keeping them notified about updates, promos, or news. Sequences enable automated drip campaigns, nurturing leads and guiding them through the consumer journey.
Analytics and Insights: ManyChat provides detailed analytics and efficiency metrics, giving you important insights into your chatbot’s performance, user engagement, and conversion rates. This data assists in enhancing your chatbot method and improving client interactions.
E-commerce Combination: ManyChat effortlessly integrates with popular e-commerce platforms, allowing businesses to automate item recommendations, order updates, deserted cart tips, and more, therefore boosting the consumer shopping experience.
Live Chat and Human Takeover: ManyChat permits seamless transitioning between automatic chatbots and live chat, guaranteeing that customers can easily reach a human representative when needed, supplying a personalized touch to customer assistance.
Third-Party Integrations: ManyChat provides a wide range of integrations with third-party tools and services, including CRM systems, e-mail marketing platforms, payment gateways, and more, permitting companies to extend their chatbot capabilities.
10 Tips for Using ManyChat Successfully:
Plan Your Conversational Circulation: Prior to diving into building your chatbot, hang around thoroughly preparing the conversational circulation, anticipating user interactions, and specifying the desired results.
Usage Customization: Leverage user attributes and segmentation to individualize conversations and tailor messages according to user preferences. This helps in creating a more interesting and relevant experience.
Utilize Buttons and Quick Replies: Buttons and quick replies provide users with predefined choices, making it much easier for them to navigate through the conversation. Use them tactically to direct users and prompt desired actions.
Test and Enhance: Routinely test your chatbot to guarantee smooth interactions and identify areas for enhancement. Monitor user feedback and analytics data to optimize your chatbot’s performance with time.
Experiment with AI Characteristic: Explore ManyChat’s AI capabilities, such as natural language processing (NLP) and belief analysis, to enhance your chatbot’s understanding of user intent and offer more precise actions.
Utilize Broadcasting and Series: Make the most of broadcasting and series to engage with your customers frequently. Be conscious of frequency and ensure your messages provide value to the users.
Integrate with CRM and Email Marketing: Link ManyChat with your consumer relationship management (CRM) system and email marketing platform to sync data and perfectly nurture leads across channels.
Display Analytics: Regularly evaluation analytics and efficiency metrics to gain insights into user engagement, conversion rates, and popular discussion paths. Utilize this information to fine-tune your chatbot technique.
Provide Clear Call-to-Actions: Guide users towards wanted actions by including compelling and clear call-to-action buttons or messages at tactical points within the discussion.
Embrace Live Chat: Integrate a smooth shift from chatbot to live chat when needed, making sure a human touch for more intricate queries or individualized help.
ManyChat offers various prices strategies to cater to varying organization needs:
Free Strategy: Ideal for people or small companies starting their chatbot journey, enabling up to 1,000 subscribers and limited functions.
Pro Strategy: Priced at $10 each month, this plan offers extra functions, increased customer limits, and top priority support.
Service Plan: Created for growing companies, prices starts at $25 monthly and offers sophisticated features, increased subscriber limits, concern assistance, and devoted account management.
Enterprise Plan: Customized for massive businesses, providing custom-made pricing, advanced features, high subscriber limitations, committed account management, and extra enterprise-level services.
Example Conversation Created on ManyChat:
User: Hi, I have an interest in acquiring a brand-new smart device. Can you recommend any designs?
Chatbot: Of course! We have a vast array of mobile phones available. To much better help you, could you please let me understand your favored brand and budget plan?
User: I’m thinking about either an iPhone or a Samsung, and my budget is around $800.
Chatbot: Great! Based upon your preferences, I advise the iPhone 13 and the Samsung Galaxy S21. Both models use exceptional functions and fall within your budget. Would you like more information about either of these models?
User: Yes, please provide me with the crucial functions and specifications of the iPhone 13.
Chatbot: The iPhone 13 features a sensational Super Retina XDR screen, an effective A15 Bionic chip, and a dual-camera system with Night mode. It likewise offers advanced Face ID technology for protected unlocking. Would you like to explore other alternatives or find out more about the iPhone 13?
User: No, that sounds fascinating. How can I purchase?
Chatbot: To make a purchase, you can visit our online store by clicking the link below: [Connect]
ManyChat is a flexible platform that empowers companies and people to create appealing and interactive chatbots. With its user-friendly user interface, automation abilities, and combination with popular messaging platforms, ManyChat offers endless possibilities for boosting customer interactions, offering customized experiences, and driving company growth. By following the tips shared in this short article, you can maximize the potential of ManyChat and unlock its complete abilities to provide extraordinary conversational experiences.